Resources & Documents
This page contains information benefits information regarding products and eligibility that you might find helpful.
In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits questions, and Annual Open Enrollment assistance.
Trained Benefits Specialists are available to answer your questions by calling 866-748-6664.
Can't find what you're looking for? Email us at help@eckertexbenefits.com.
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Benefits Education
In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits questions, and Annual Open Enrollment assistance. Trained Benefits Specialists are available to answer your questions by calling (866) 748-6664.
Medical
Locating an In-Network Provider
To locate an In-Network Provider, visit myCigna.com, then click Find a Provider. Click on the Cigna Provider directory, select PPO for the plan, and follow search instructions. You can also access https://hcpdirectory.cigna.com/web/public/consumer/directory/search?consumerCode=HDC001 or call (855) 255-7060.
Contact Crumdale Advocate
Contact Crumdale Advocate at (855) 255-7060 or via email at advocates@crumdalepartners.com.
Contact Recuro Health (Telemedicine)
Contact Recuro Health at +1-855-6RECURO or visit them online at www.recurohealth.com.
International Pharmacy Program
Order from the International Pharmacy by calling 1-833-710-1994 or emailing pharmacyservices@crumdalepartners.com.
Dental
Locating an In-Network Provider
To locate a participating MetLife provider, visit www.metlife.com/dental and click on "Find a Participating Dentist". You can select “PDP Plus” as the network, and follow the search instructions.
Contact MetLife
Contact MetLife at (800-275-4638 or visit www.metlife.com/dental.
Vision
Locating an In-Network Provider
To locate a participating provider, visit www.metlife.com and choose "Find a Vision Provider" and follow the search instructions.
Contact MetLife
Contact MetLife at 1-800-275-4638 or visit www.metlife.com.
Supplemental Life Insurance
Contact MetLife
Contact MetLife at 1-800-275-4638 or visit www.metlife.com.
Employee Assistance Program (EAP)
Contact MetLife EAP
Call 1-888-319-7819 and select “Employee Assistance Program” when prompted to get connected to a counselor or log on to one.telushealth.com (user name: metlifeeap and password: eap).
